EcoFlow RIVER Pro - Manual

1. Download the EcoFlow App
   • Search "EcoFlow" in the Google Play Store or App Store to download the App. You may also use your mobile phone to scan this QR code or enter the download link in your browser: https://ecoflow.com/pages/ecoflow-app
     
     
2. For more information about the App, please follow the instruction on the App or our official website www.ecoflow.com.
   

Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and Privacy Policy, which you can access via the "About" section of the "User" page on the EcoFlow App or on EcoFlow Official website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/pages/privacy-policy .

Features of the RIVER Pro

1. LCD Display
2. USB-A Output Ports
3. ON/OFF Button of LED Light
4. IOT Reset Button (PRESS & HOLD 3s to reset Wi-Fi)
5. USB-C 100W Output Port
6. Power Button & LCD Display Screen ON/OFF & Display Screen Power Indicator
7. DC Output ON/OFF Button (Car Outlet, 2 DC 5521 Output Ports) & DC Output Indicator
8. Fast Charge USB-A Output Port
9. AC Power Button (PRESS for ON/ OFF) & AC Output Indicator
10. 3 AC Output Sockets (100-120V)
    2 AC Output Sockets (220-240V)
11. Ventilation Fan
12. X-Stream Charging Input Port
13. Overload Protection Switch
14. Solar Charge/Car Charge Input Port
15. Power Earth Screw
16. Expansion Power Port

220-240V region*Dedicated AC Output
*EcoFlow has designed different AC output sockets following the local regulations of different countries.

1. LCD Display
   Displays various conditions of the product.
2. USB-A Output Ports
   Charge a wide array of devices such as smart phones, tablet, GoPro, speakers, or anything else that could be charged through USB-A Port. The USB-A output icon will appear on the LCD display when a USB-A port is in use.
3. ON/OFF Button of LED Light
   There're three types of LED light: low light, strong light, and SOS rescue signal flash. Press it once to turn on the low light; press it twice to turn on the strong light; press it one more time to turn on the SOS rescue signal flash; then press it again to turn off the LED light. Long press can turn off the LED directly.
4. IOT Reset Button (PRESS & HOLD 3s to reset Wi-Fi)
   When you first use IOT function or you are changing the network environment, you need to press and hold IOT Reset button for 3 seconds to reset the Wi-Fi. It can connect with the mobile phone, then reconfigure the wireless network through the APP. When using the IOT mode, make sure the power station has sufficient amount of power or is connected to a power source to keep IOT standby.
5. USB-C 100W Output Port
   Devices that charge through a USB-C port, such as a MacBook Pro, Android phone, can be charged by the RIVER Pro USB-C port. The USB-C Output icon will appear on LCD Display when the USB-C port is in use.
6. Power Button & LCD Display Screen ON/OFF Power Indicator
   Press the system power button once to turn the RIVER Pro on. Press and hold the system power button to turn the RIVER Pro off. When RIVER Pro is turned on, the power indicator is in breathing mode, and the display is on; When the RIVER Pro is running, you can switch on or off the display screen by pressing the Power Button once. When RIVER Pro senses that any output port is in use, the display will automatically light up. The RIVER Pro screen will enter into the sleep mode after being in idle for more than 5 minutes, but the battery will still be running. The system standby time is 2 hours by default. You can set up the system standby time and screen standby time via the App.
7. DC Output Port (Car Outlet, 2 DC 5521 Output Ports) & DC Output Indicator
   Press DC ON/OFF to turn on or off RIVER Pro DC power. The DC power button controls the RIVER Pro's car charger output and two direct currents (DC 5521) outputs. The car charger output supports an output up to 10A, which is sufficient to power most electrical appliances used in vehicles. When the DC ON/OFF switch is on, the product will not shut down on its own until it runs out of power.
8. Fast Charge USB-A Output Port
   The USB-A output icon will appear on the LCD display when the port is in use. Fast charge-enabled devices can be charged at a maximum speed of 28W. If your device does not support fast charging, the device will charge in a normal speed.
9. AC Power Button AC Output Indicator
   The AC power button controls the AC output of the RIVER Pro. The AC power needs to be turned on manually. To enable AC power, press the AC power button. When AC power is not in use to charge a device, press the AC power button to turn off the AC power. Make sure to unplug the power cord from the AC port. When the AC power of the RIVER Pro is enabled, the AC indicator will light up. If the AC power is not used for more than 12 hours, the AC ports will turn off automatically.
10. 3 AC Output Sockets (100-120V) / 2 AC Output Sockets (220-240V)
    Charge devices that require a 220-240V (220-240V region)/100-120V (100-120V region) wall charger such as laptops, TVs, refrigerators, vacuums, etc. The X-Boost feature enables the built-in 600W inverter to support 600W to 1200W devices by lowing their power required. This feature does not support all electrical devices with higher power rating, please test to confirm before use. It is not recommended to use the RIVER Pro to power heavy-duty devices e.g., air conditioners, coffee machines, clothes dryer, electric camp stoves, full size refrigerators, microwaves, mowers, ovens, washing machines etc.
11. Ventilation Fan
    The fan prevents RIVER Pro from overheating. Please make sure nothing blocks the vents at both ends of the RIVER Pro.

1. X-Stream Charging Input Port
   Plug in the AC Charging Cable into the port and connect the AC Charging Cable to an AC power source. The U.S. and Japanese version support 100Vac-120Vac (50Hz/60Hz) / international version supports 220Vac240Vac (50Hz/60Hz) charging.
2. Overload Protection Switch
   When the input current continuously exceeds 10A during a charge, the AC charging port will trigger the overload protection (the Overload Protection Switch button will automatically pop out). When the product is confirmed to be normal, press the overload protection switch button to continue charging.
3. Solar Charge/Car Charge Input Port
   Connect at most two 110W solar panels in parallel to recharge RIVER Pro. RIVER Pro supports a solar input of 10-25V, 200W, 12A Max. RIVER Pro supports 12V car charge up to 8A. (Remember to start the engine when you charge via car charge, otherwise, the car battery may be drained.) Do not use the same cigaratte lighter port to charge other devices when recharging RIVER Pro. The RIVER Pro outlets can still be used to charge your devices when the RIVER Pro is recharging via car charge.
4. Power Earth Screw
   For safety reasons, some eletrical appliances need to be grounded. The power earth screw provides an option to get your RIVER Pro grounded using a grounding cable.
5. Expansion Power Port
   Plug in the Expansion Power Cable into this port to connect your RIVER Pro to a RIVER Pro Extra Battery to expand the battery capacity to 1440Wh.

LCD Display

1. Remaining Charge/Discharge Time
   The number indicates the remaining charge/discharge time (in minutes) for RIVER Pro.
2. Battery Level Indicator
   Shows the remaining power. The icon rotates while charging. If the remaining power is equal to 0%, the icon will flash to indicate a low battery warning. In this case, recharge the product.
3. Battery Level Percentage
   Shows the percentage of the power. If it displays 0%, please charge RIVER Pro immediately.
4. High Temperature Indicator
   When the temperature of the RIVER Pro is too high, a high-temperature warning icon appears on the screen to warn that the temperature of the product is too high. Please cool down the product.
5. Low Temperature Indicator
   When the temperature of the RIVER Pro is too low, a low-temperature warning icon appears on the screen to warn that the temperature of the product is too low. Please warm up the product properly before use.
6. Fan Indicator
   The RIVER Pro fan speed is intelligently controlled by the RIVER Pro, and the displayed speed is related to the fan speed.
7. Current Input
   Shows the current input power of RIVER Pro in watts.
8. Current Output
   Shows the current output power of RIVER Pro in watts.
9. Overload Warning
   The overload icon appears along with a second icon indicating what part of the RIVER Pro is in an overload condition.
   Battery Indicator
   Refers to the battery

Port Usage Indicators

j	Extra Battery Indicator	The Extra Battery icon will appear when Extra Battery is connected to the main model.
k	AC Indicator	The AC indicator icon will appear when the AC power button is turned on.
l	USB-A Indicator	The USB-A output icon will appear on the LCD display when a USB-A port is in use.
m	USB-C Indicator	The USB-C output icon will appear on the LCD display when a USB-C port is in use.
n	Car Power Output Indicator	The Car Power Output icon will appear on the LCD display when a Car Output port is in use.
o	IOT Indicator	The icon will appear when the unit is connected to the App.
p	UPS Indicator	When the SOC (State of Charge) is set in the EcoFlow App, the UPS icon will appear on the screen.

Protection Information Instruction
The RIVER Pro display screen uses different icons and combined icons to indicate the reason for protection.

OVERLOAD	USB-A Overload Protection	USB-A and OVERLOAD icons flash together. Disconnect all electrical appliances and wait 10 seconds before adding each appliance back.
	USB-C High Temperature Protection	USB-C and High-Temperature icons flash together. Disconnect electrical appliance and let RIVER Pro cool down before adding appliance back.
OVERLOAD	USB-C Overload Protection	USB-C icon and the OVERLOAD icon flash together. Disconnect electrical appliance and wait 10 seconds before adding appliance back.
RECHARGING TIME	High Temperature Recharge-protection	RECHARGING TIME, Exclamation and High-Temperture icons flash together. This will happen especially when you recharge the RIVER Pro immediately after a heavy battery use. Disconnect Charging Cables and all electrical appliances and wait until RIVER Pro has cooled down before plugging Charging Cable back in and recharging.
	High Temperature Discharge-protection	Exclamation and High-temperature icons flash together. Turn OFF System Power and let RIVER Pro cool down before turning the System Power back on.
RECHARGING TIME	Low Temperature Recharging-protection	Recharging Time, Exclamation and Low-Temperature icons flash together. Disconnect Charging Cables and all electrical appliances and place RIVER Pro in warmer place before plugging Charging Cable back in and recharging.
	Low Temperature Discharge-protection	Exclamation and Low-Temperature icons flash together. Turn OFF System Power and place RIVER Pro in warmer place before turning the System Power back on
RECHARGING TIME OVERLOAD	Overload Recharging-protection	RECHARGING TIME, Exclamation and OVERLOAD icons flash together. Unplug Charging Cables, restart RIVER Pro and plug back in.
OVERLOAD	Overload Discharging-protection	Exclamation and Overload icons flash together. Disconnect all electrical appliances, restart RIVER Pro, and add each appliance back in in turn. Please note that electrical appliances must be operated within rated power.
	Communication Failure between Main Board and BMS	Only the Exclamation icon is flashing. Restart RIVER Pro.
	Light stays on	The Exclamation icon is on. Restart RIVER Pro.
	Communication Failure between Main Board and AC	AC icon Flashes. Restart RIVER Pro.
OVERLOAD	Inverter Output Overload	AC and Overload icons flash together. Turn off RIVER Pro. Unplug all appliances. Wait 10 seconds, turn System Power ON then AC Power ON and plug each appliance back in in turn. If the icons keep flashing, do not charge or discharge the unit. Please note that electrical appliances must be operated within rated power.
	Inverter High Temperature Protection	AC and High-temperature icons flash together. Turn off RIVER Pro and let it cool down. Then turn System Power On and AC Power On.
	Inverter Low Temperture Protection	The AC and Low-Temperature icons flash together. Turn off RIVER Pro, move RIVER Pro to a warmer place and wait for the inverter to warm up. Then turn System Power On and AC Power On.
	Fan Blockage	Fan icon flashes. Turn Off RIVER Pro and carefully clean and vacuum around vents at both sides of the RIVER Pro. Turn System Power On.
OVERLOAD	Car Charger Overload	Car and OVERLOAD icons flash together. Restart RIVER Pro, and make sure that electrical appliances must be operated within rated power.
	Car Charger High Temparature Protection	Car and High-Temperature icons flash together. Turn RIVER Pro off and let it cool down. Turn System Power On then DC Power On.

*If the product is not operating properly or the icon keep flashing, please contact the customer support team. Do not charge the unit.

Solar Panel Connection

How to recharge the RIVER Pro using solar panels?
If you need to know more about the connection of solar panel, please refer to the Solar Panel User Guide. Here we focus on demonstrate how to connect RIVER Pro to 1 set of solar panel or connect RIVER Pro to 2 sets of solar panels in parallel. The RIVER Pro can support a 10-25V DC input. When the input exceeds 25V, the RIVER Pro's overvoltage protection will be triggered. Overvoltage may damage the product. Users should follow these instructions. EcoFlow DO NOT provide free repair services for any product damage caused by connecting too many solar panels to the product or incorrect connection, even during the warranty period.

1. Recommend Charging Method
   Users can connect a solar panel (do not connect more than one in series) as shown in Example 1. Connect the solar panel to the MC4 to XT60 Solar Charging Cable. Connect the XT60 connector to the RIVER Pro's XT60 input to charge the RIVER Pro. Users can connect up to 2 sets of solar panels in parallel to the MC4 port as shown in Example 2. If you want to connect 2 sets of solar panels, And connect the MC4 parallel connection cable to the MC4 to XT60 Solar Charging Cable. Then connect them with our solar MC4 parallel connection cable. Connect the XT60 connector to the RIVER Pro's XT60 input to charge the RIVER Pro. The parallel connection cable is an optional accessory that is sold separately.
   e.g.1
   
   e.g.2(Only supports parallel connection, NOT serial connection)
   
2. RIVER Pro supports the use of third-party solar panels (DIY solution)
   Users can buy universal solar panels of MC4 connection standard on their own to power RIVER Pro, as long as the voltage and current (10-25V DC, 12A Max) comply with the specifications of RIVER Pro, the panels will be able to recharge RIVER Pro through the MC4 to XT60 conversion cable. However, EcoFlow do not provide free repair services for any damages to the product caused by the quality issue or improper operation of the third-party solar panels, even in the warranty period.
   

Entry-Level UPS

Entry-Level UPS User Guide
Users can connect the AC Charging Cable of RIVER Pro to an AC power source and connect a device to RIVER Pro and turn on the AC Power Button to automatically enter the entry-level UPS mode. When the AC power source is cut off, power will be supplied from the battery of RIVER Pro to your device (as shown below).
* UPS is only applicable to electrical appliances below 600W. To avoid an Overload condition, do not attempt to power any equipment drawing more than 600W of power. EcoFlow will not be responsible for any loss of data or equipment damages caused by careless use or customers' failure to follow the instructions. Only one RIVER Pro can conduct the UPS function; the UPS function is not available when more than one RIVER Pro is connected together. Please follow the connection instructions below:

AC X-Boost Mode

With the built-in 600W inverter, you can use the X-Boost feature to power 600W-1200W appliances without the disruption caused by overload protection. Traditional inverters will overload when one electrical appliance with a higher rated power is connected. Meanwhile, RIVER Pro's built-in inverter, which has the X-Boost feature, enables the powering of 600W-1200W electrical appliances. Please take note of the following when using this mode:

1. The X-Boost mode is enabled by default. You can use the EcoFlow app to turn this function on/off.
2. The X-Boost mode is not available in the following situations: the charging state and X-Boost mode off state.
3. When using appliances with a rated power of 600W-1200W, please connect only one appliance. When conn ecting more than one electrical appliance, the change of voltage may affect the usage of other electrical appliances. *

* You may use electrical appliance with heating elements and a rated power between 600W-1200W, such as hair dryers and electric kettles. But the X-Boost mode is not suitable for all electrical appliances.
Some appliances with a rated power of 600W-1200W that have strict voltage requirements are still not compatible. Please conduct a full test to confirm before usage.
It is not recommended to use the RIVER Pro to charge heavy-duty devices, such as air conditioners, coffee machines, clothes dryer, electric camp stoves, full size refrigerators, microwaves, mowers, ovens, washing machines etc.

RIVER Pro and RIVER Pro Extra Battery Connection

Get the RIVER Pro, RIVER Pro Extra Battery and Expansion Power Cable ready. Power off both the RIVER Pro and RIVER Pro Extra Battery before attempting to connect them together. If the products are not turned off, they cannot be successfully connected. Then follow the steps below.

1. Open the Expansion Port cover below the AC port of the RIVER Pro to access the Expansion Power Port. Connect the Expansion Power Cable to the port. Tighten the screws on both sides of the port to secure the connection.
2. Open the Expansion Port cover of the RIVER Pro Extra Battery to access the Expansion Power Port. Connect the free end of the Expansion Power Cable to the RIVER Pro Extra Battery Expansion Power Port. Tighten the screws on both sides of the port to secure the connection.
3. Turn on the power button of the RIVER Pro or RIVER Pro Extra Battery. If the display of the RIVER Pro shows the extra battery icon, the connection is successful. Fully charge the products for the first time and ensure the voltage is consistent to maximize the performance.

Expansion Power Cable

* Not included in the package, this cable only comes with RIVER Pro Extra Battery

Technical Specifications

* Please Note: The above weight, size, etc. have certain measurement errors. Please refer to the actual measurement.

How to Recharge RIVER Pro

Example 1:

Example 2:

How do I recharge my RIVER Pro?
RIVER Pro has an AC charging port and an XT60 charging port located on the side. The RIVER Pro can be charged via AC power, 12V car charger or solar panels.

Can RIVER Pro power my devices while it's charging?
Yes, RIVER Pro can output power while being charged.

FAQs

How do I clean RIVER Pro?

The RIVER Pro is a versatile tool on many adventures, simple cleaning will likely be required from time to time. Use dry, non-abrasive cloths to wipe. If you need to clean more thoroughly, we recommend that you use detergent that is used for cleaning mobile phones and computer screens. DO NOT expose RIVER Pro to large amount of liquid.

How do I store RIVER Pro?

Please store RIVER Pro in a dry and cool place. DO NOT place it near water. Please turn off the RIVER Pro and store it within its recommended use and storage temperature range. If you need to store the RIVER Pro for a long time, please discharge the RIVER Pro to 30%, then charge it to 85% every 3 months.

How do I use RIVER Pro safely?

Please use RIVER Pro within its recommended operating temperature range. Using RIVER Pro out of the recommended operating temperature range may cause RIVER Pro to exceed its safe and effective working limits. RIVER Pro is not waterproof. DO NOT immerse RIVER Pro in water. Doing so will void the warranty. If RIVER Pro power electrical devices with heating elements (600W) for over a half hour, it is normal to see the high-temperature protection icon. Please wait for about 1 hour before charging the River Pro, or using it to power devices again.

Can it be upgraded?

The firmware can be upgraded using the EcoFlow App. Turn on the RIVER Pro before firmware upgrade. It is recommended that the RIVER Pro is connected to an AC power source or has about 50% battery level when upgrading. Please do not use RIVER Pro to recharge your appliances and devices during firmware upgrade. For more details, please refer to "How to upgrade firmware" FAQ in the EcoFlow App.

What's in the Box

EcoFlow™ is a trademark of Shenzhen EcoFlow Technology Limited (abbreviated as "EcoFlow") and its affiliated companies

Documents / Resources

References

• EcoFlow - POWER A NEW WORLD | EcoFlow US
• EcoFlow Downloads | EcoFlow App, Manuals & More | EcoFlow US
• App Store - Apple
• Google Play
• Terms of Use - EcoFlow
• Privacy Policy - EcoFlow

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.