Your guide to building a thriving business on Wayfair.

Here’s the lowdown on how to start on Wayfair and turn your business into a powerhouse.

Start with the essentials: inventory and fulfillment.

Prepare a full list of your products and gather images that will help them stand out. Don’t forget guides and videos!

To deliver orders to customers, you’ll need a warehouse or third-party logistics partner in North America.

Get started with our how-to guide.

*We now offer Wayfair-Managed Returns.

Eligible partners can opt in for Wayfair to manage returns on your behalf. Learn more

Your Wayfair onboarding checklist:

Before you get started, here’s what you’ll need to set up your business and get ready for your first orders.

A broad selection with great merchandising and competitive prices is sure to win customers over.

To capitalize on every conversion opportunity, keep your products in stock and ready to ship and send regular inventory updates.

Dropship capabilities are required to get started. Customers love fast shipping: get orders to customers quickly to guarantee satisfaction.

You’ll need your business registration number (BRN) and other legal business information on hand to get started on our partner platform, Partner Home.

You’ll use Partner Home to manage your catalog, orders, and more. Create an account for yourself and anyone on your team who will work with Wayfair.

Wayfair sells safe, compliant, and lawful products. Meet or exceed all rules, regulations, and compliance standards that apply to your products.

Learn more about Wayfair's requirements by reviewing our Wayfair Supplier Code of Conduct or our Code of Conduct eLearning resources.

You’ll need a general liability insurance policy that includes product liability, listing Wayfair as additionally insured ($2 million in general aggregate, $1 million in occurrence coverage).

How we deliver a polished shopping experience:

Wayfair’s product detail and content standards create a streamlined experience that keeps shoppers coming back.

Each product is equipped with high-resolution imagery (at least 1000 x 1000 px). A mix of environmental & silo shots are highly recommended to help create an exceptional online shopping experience.

We find the ideal arrangement of each product’s photos to show off the features customers look for most.

We bake shipping costs, handling fees, and more into our retail prices to give shoppers one less thing to worry about.

*May not apply to nationally recognized brands or products.

Partner Home will help you grow.

Our partner platform has everything you need to manage the day to day, get help, and build a thriving business.

• Manage your team members & their responsibilities so that Wayfair can best communicate with your team.
  
• Manage your product catalog.
  
• Update inventory.
  
• Ship and fulfill orders.
  
• Get paid.

• Track your performance with dashboards and downloadable reports.
  
• Find personalized growth opportunities and access new Wayfair services.

• Use our self-serve Help Center.
  
• Access Wayfair Academy videos and live training webinars.
  
• Find your Wayfair support team contacts.

Insights to boost your business:

We’ve outfitted Partner Home with plenty of ways for you to dig into your performance and chart a path to growth.

Let’s get your business growing on the best platform for the home.

Already a supplier? Log in.

Frequently asked questions:

Drop-shipping is Wayfair’s primary method of fulfillment. A customer orders your product on our site, and we send the purchase order directly to your warehouse. You then pick, pack, and prepare to send the order directly to the customer.

Commercial liability insurance is a common and straightforward product offered by most major providers. We recommend starting with your existing insurance partner or performing an internet search to learn more. As an alternative, Wayfair has partnered with CoverWallet, an Aon company, which brings you a digital platform making it extremely simple, fast, and convenient to buy and manage insurance online in order to comply with all Wayfair requirements. Through the free digital platform built exclusively for Wayfair suppliers, you can quickly fill out an online application, get real-time quotes for affordable insurance policies, and receive an immediate COI to meet all Wayfair requirements once your coverage is bound and paid for. If you are in a geography not covered by CoverWallet, you can reach out to mark.mangini@aon.com for a referral to a local broker.

Any insurance broker can produce a certificate of insurance once a policy is bound. If you are unsure who to use for an insurance broker, look for the local offices for Marsh, Aon, and Willis Towers Watson as they are the largest international brokers in the world.

Your base cost is the starting price at which you sell your products to Wayfair. You set your base cost for each product. Wayfair then covers the cost of shipping to the customer (including last-mile shipping) and sets the retail price on-site.

No. All orders will be billed to Wayfair’s Small Parcel (FedEx), LTL, or White Glove shipping accounts. You are responsible for coordinating daily pickups for Small Parcel orders and for paying for pickup fees on your own account. For Large Parcel orders, as long as you register them properly using Partner Home, Wayfair will ensure they are picked up from your facilities.

You can either use Wayfair’s prepaid shipping labels which you would print off from your Partner Home account, or you can utilize your own shipping labels and bill Wayfair third party for all costs associated with shipment.

The amount that you will be paid is based on the products you sell in that time frame and the base cost you set for each of those products. We offer two options via credit card or ACH:

• Net 60 payment via credit card or ACH – this means you are paid within 60 days of the invoicing date.
• Quick Pay (2% 30 net 60 via credit card or ACH) – this means you can be paid within 30 days of the invoicing date. Any payments made within 30 days are subject to a 2% fee for “quick payment.”

The timeline for the onboarding process varies, but having your business information on hand, like your business registration number, will help you move through the setup process quickly. You'll also have access to help resources and can reach out to our onboarding team if you have questions during the setup process.

Not everything that goes into a home is the right fit for Wayfair. Products we don’t carry include: exercise and cardio machines, medicine and medical devices, baby rattles and pacifiers, bicycles, skateboards, power tools, furs, and computer software and hardware. Additionally, your business practices and products must comply with our Supplier Code of Conduct in order to start selling on Wayfair.